User Guide

 What to do

Getting ready for your booking

  • We suggest to arrive at the grill at least 15 minutes before the reservation starts.
  • Bring scourer pad/sponge, cleaning solution, kitchen towel
  • Bring your BBQ tools such as a steel spatula, tongs, forks etc. (avoid plastics that melt).
  • Use your phone to unlock, check-in and activate the BBQ
  • Our FAQs have lots of important information, please check them out :)

Time to grill!

  • You have 15 minutes from the start time of each booked hour to activate the plate. Please note the booking will be cancelled if the grill is not activated within the 15-min countdown and no refund will be issued
  • If the grill has an issue or is not in proper conditions, please report it during the activation phase to help@evergrill.co.uk
  • After scanning the QR code, please wait for the LED to become green and then you are ready to start grilling!
  • Remove food residue with your spatula from time to time while cooking
  • Check our BBQ ideas to get inspiration on what to cook and how

Be mindful of the next user

  • At the end of your booking, the app will show you the checklist to help you wrap up your reseravtion
  • Remove food residue scrubbing the plate with your spatula
  • Pour a little bit of water, and use your pad/sponge (help yourself with the provided long arm scourer) to wipe down the hotplate. 
  • When prompted by the app, take a picture of the cleaned BBQ. 
  • Lock again the BBQ with the combination lock, shuffling the dials. 
  • Leave the countertop clean ready for the next user. Be aware that if the hotplate is left in unusable conditions, you may be charged a £20 cleaning fee 
  • Please don't forget to leave the feedback on your experience

How to start your booking

At the beginning of the booking, please follow these steps:


  • Go to the BBQ at the booked time-slot.
  • Open the app and go to menu -> booking history and select the booking that has started
  • In the activation page, press 'Activate BBQ' button and scan the QR code to turn on the plate
  • Activation is only possible once your booking has started, not before.
  • Remember that you have 15 minutes at the beginning of every booked hour to activate your plate
  • Once the LED becomes steady green, the plate has reached the cooking temperature and you can start grilling!


How to end your booking

At the end of the booking, please follow these steps:


  • Wait (it is done automatically in the last 10 minutes of the booking) for the BBQ to switch off - It will beep and the LED will start blinking red (it means that the hotplate is cooling down)
  • Remove any leftover food from the hotplate with the use of a spatula.
  • Pour a little bit of water (do not soak the plate and the sponge) on the hotplate, let it act a few seconds in contact with the hot surface
  • Use your scourer pad to remove stains from the plate. Use the provided brush to reduce the risk of getting burned and scrub with more efficiency
  • Use some paper towel to wipe down the hotplate, including the surrounding surfaces
  • Take a picture of the clean hotplate when prompted by the App
  • Lock the BBQ


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